Please login to the control panel available at https://support.swisslayer.com and pay the invoice that is pending for the service that you ordered.
Once the invoice is paid, our Billing Department may attempt to contact you by phone to verify your information.
Credit card orders that are received outside normal business hours (MONDAY – FRIDAY) , will be processed on the next business day.
To expedite your order, please reply to the automated provisioning email with an attached copy of your ID.
Most server orders are provisioned within 24 hours after our billing department has processed the order.
Some hardware and networking changes require more time.
You will be contacted by our Support or Sales Departments if we expect any delays.